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Return Instructions

Thank you for filling out the return form. Below, you will find detailed instructions on how to proceed with your return based on your location. Please ensure you follow the appropriate steps to ensure a smooth return process.

Local Returns (Albuquerque Area)

    1. Prepare Your Items:
      • Ensure that the items are unworn and unwashed, except for trying them on.
      • Verify that your items meet our return eligibility criteria.
    2. Visit Our Location:
      • Bring the item(s) to our return location at 2432 Menaul Blvd NE, Albuquerque, NM 87107.
      • Our team will perform a quick inspection to ensure the items meet our return criteria.
      • Alternatively, you may choose to ship the items back to us at the same address. Please note that we do not cover shipping costs, and we recommend using a trackable shipping method to ensure your return is received.
    3. Receive Your Refund:
      • Once the inspection is complete, a refund will be issued immediately.
      • Refunds are typically reflected onto the original payment method within 3-7 business days.
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Out-of-State Returns

    1. Prepare Your Items:
      • Ensure that the items are unworn and unwashed, except for trying them on.
      • Verify that your items meet our return eligibility criteria.
    2. Package your Items.
    3. Ship Your Return:
      • Ship the package to our return address at 2432 Menaul Blvd NE, Albuquerque, NM 87107.
      • Customers are responsible for the shipping costs.
      • We recommend using a trackable shipping method to ensure your return is received.
    4. Receive Your Refund:
      • Once we receive the package, our team will inspect the items.
      • After inspection, a refund will be issued immediately.
      • Refunds are typically reflected onto the original payment method within 3-7 business days.
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Additional Information

  • We do not offer exchanges. Once you receive your refund, you can place a new order for any desired items.
  • We reserve the right to refuse a return if the items show signs of wear or have been laundered.
  • We do not refund or except returns on special order items sized 2X, 3X or 4T. We also do not accept items marked “Special Order: Delivered in 14 days”

If you have any questions or need further assistance, please contact us.

Price ringe

Price Range - slider
$ 10 — $ 100

Category

Categories

Size

Sizes

Brand

Brands

Fabric type

Fabric Type

Price ringe

Price Range - slider
$ 10 — $ 100

Category

Categories

Size

Sizes

Brand

Brands

Fabric type

Fabric Type

Thank you for a fantastic year!

We express our gratitude to the incredible Explore Academy staff and parents who chose us for their uniform needs. As we wrap up the year, our ordering system is now closed. We appreciate your support and look forward to serving you again in the coming year.

Exciting News: In preparation for the upcoming year, we’re implementing changes to speed up our turnaround times and give an overall better experience.

We will resume taking orders starting January 2nd. Wishing you a joyful holiday season and a wonderful New Year!

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